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利亚姆·菲茨帕瑞克 以及 苏·德赫斯特
员工沟通攻略
内部沟通的工具、方法与实践技巧
Kogan Page, 2022
What's inside?
苏·德赫斯特（Sue Dewhurst）和利亚姆·菲茨帕瑞克（Liam FitzPatrick）是两位资深的沟通专家，本书分享了他们对与员工沟通的独到见解。
导读荐语
很多沟通专家满脑子好点子，可就是难说服公司实施。这本书能提供支持，帮你提升影响力，成为解决问题的高手。沟通者能帮领导层达成公司目标，帮员工适应新变化。苏和利亚姆这两位行家告诉你，和员工沟通时，语言表达要清晰、定好预期目标、善于倾听。他们提供策略，教你怎么在不确定的情况下给团队找到方向，让员工更有参与感。他们还用了一些大企业的真实案例，像思科（Cisco）、汇丰银行（HSBC）、诺和诺德（Novo Nordisk），给读者现身说法。
浓缩书
关于作者
苏·德赫斯特（Sue Dewhurst）具备20年的内部沟通经验，后来转型成为资深的内部沟通教练，专门做全球领导力培训。利亚姆·菲茨帕瑞克（Liam FitzPatrick）是伦敦唐德咨询（Donhead Consultants）公司的合伙人，著有《内部沟通：实践者手册》（Internal Communications: A Manual for Practitioners）一书。他们二人联手打造了梅尔克拉姆黑带（Melcrum Black Belt）项目，这是给内部沟通专家提升专业技能的顶级培训课程。
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