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The Arbinger Institute
从心开始,解决冲突
Marlene Chism
不再逃避,发挥领导力
Michael Brown
存分歧,成大事
Liane Davey
善用良性冲突,让团队和公司重回正轨
Anna Maravelas
职场冲突、失礼和猜忌应对指南
朱迪•林格(Judy Ringer)
职场的和平艺术——解决领导、管理者与任何陷入其中之人的纷争
路易莎·温斯坦(Louisa Weinstein)
如何解决争端、摆脱困境并达成协议
大卫·利德尔
职场解决方案实用指南
Alex Alonso
如何应对工作场所中的不当行为
ClydeBank Business
简单易懂的《罗伯特议事规则》快速入门指南
迈克尔· 邦盖·斯坦尼尔
五个问题教你打造最佳关系
罗杰·费希儿 等等
无须让步的谈判艺术