Acesse a sua conta getAbstract para obter o resumo!

Stress-Free Performance Appraisals

Acesse a sua conta getAbstract para obter o resumo!

Stress-Free Performance Appraisals

Turn Your Most Painful Management Duty Into a Powerful Motivational Tool

Career Press,

15 min. de leitura
10 Ideias Fundamentais
Áudio & Texto

Sobre o que é?

Looking forward to your next performance appraisal? Of course not…and you’re the supervisor! Here’s how to make it better.


Editorial Rating

9

getAbstract Rating

  • Innovative
  • Applicable

Recommendation

Everyone, it seems, hates performance appraisals. Some corporate cultures compel managers to "grade on the curve," which means that even good employees may have to fail. Even in less draconian corporate cultures, performance appraisals require supervisors to tell people about their shortcomings, an uncomfortable exercise for both the appraiser and the appraised. Meanwhile, lurking in the not-too-distant background is the threat of litigation instigated by an employee whose appraiser lets slip an awkward reference to race, sex, age or some other legally proscribed subject. This book tells you how to avoid the stress and anxiety of appraisals by focusing on a few basics. Authors Sharon Armstrong and Madelyn Appelbaum provide valuable counsel - albeit not terribly well organized - for people on both sides of the desk, both the supervisor and the employee. getAbstract recommends the authors’ useful potpourri of advice, role playing exercises, case histories, evaluation forms and observations about appraisals to everyone who participates in a performance appraisal system and certainly to anybody who runs one.

Summary

What a Mess

Supervisors complain of overwhelming paperwork, fear of lawsuits and impossible-to-measure dimensions of performance.

Employees gripe about the humiliation and uselessness of the exercise. Yet appraisals have been with us for a century, and the recent emphasis on performance-based pay suggests that they will become even more important in the future.

That is as it should be. Appraisals can be useful, rewarding, constructive and motivational when supervisors and employees approach the exercise properly. Instead of being a dreaded, once-a-year event, the appraisal should be an ongoing, extended conversation.

Chief Complaints

Too few companies take the right approach to appraisals, often because both supervisors and employees have concerns about how the entire process works.

Supervisors dislike appraisals because:

  • They do not have time to do the requisite homework.
  • Appraisals demand that they measure the un-measurable.
  • No one trained them to do appraisals.
  • No one demands accountability for appraisals.
  • They often have to rank employees arbitrarily.
  • The process comes with too many forms...

About the Authors

Sharon Armstrong launched the Human Resources 911 consultancy in 1998. Madelyn Appelbaum is a former journalist and a manager with 30 years of diverse experience.


Comment on this summary

More on this topic

Related Skills

Avance na carreira
Seja emocionalmente inteligente
Torne-se mais produtivo
Carreira
Comunique-se de forma eficaz
Converta clientes potenciais
Finanças corporativas
Estruture um plano de negócios
Develop Team Members
Desenvolva suas habilidades de pensamento
Drive Team Performance
Empreendedorismo
Fomente uma cultura de inovação
Foster Team Culture
Governe a ética financeira
Recursos Humanos
Inovação
Lidere com ética
Lidere a si mesmo
Liderança
Gerencie o desempenho
Gerencie equipes e departamentos
Gestão
Otimize o desempenho da equipe
Crescimento pessoal
Posicione talentos estrategicamente
Promova diversidade, equidade e inclusão
Vendas
Molde a cultura organizacional
Strengthen Team Collaboration
Habilidades no ambiente de trabalho
Conduza conversas difíceis
Pratique a humildade
Estabeleça metas empresariais
Domine habilidades interpessoais
Defina e alcance metas
Novos modelos de trabalho
Aceite ser orientado
Futuro do trabalho
Avalie funcionários
Competências comportamentais
Realize pesquisas com funcionários
Defina padrões de desempenho
Melhore a experiência do funcionário
Manage People and Talent
Integre novos contratados
Tenha sucesso em um novo trabalho
Gerencie a remuneração executiva
Construa rapport com clientes potenciais
Crie estruturas de incentivo
Estabeleça metas para a equipe
Facilite a ideação em grupo
Permita-se ser vulnerável
Demita funcionários
Facilite discussões
Pratique a liderança servidora
Conduza avaliações de desempenho
Demonstre empatia e compaixão
Incentive a comunicação aberta
Defina uma remuneração justa
Gerencie relações trabalhistas
Construa segurança psicológica
Mitigue os vieses cognitivos
Escute atentamente
Gerencie a remuneração