Join getAbstract to access the summary!
Join getAbstract to access the summary!
Christine Astorino, Karen Lellouche Tordjman, Phil Gerrard, Dutch MacDonald, Julie Hess, Barbara Haen and Rob Bell
Don’t Just Improve Your Customer Experience. Future-Proof It.
Boston Consulting Group, 2023
What's inside?
If you want to thrive in today’s hypercompetitive world, your brand will need to do more than satisfy: It must create exceptional customer experiences.
